Support

Email us at support@pixbeam.app and include your app version and what you were doing when the issue happened. We typically reply within a day or two.

Open the pixbeam desktop app to see your 6-character pairing code, then enter it in the mobile app on the pair screen. Codes expire after 10 minutes — if yours stops working, tap "pair again" on the desktop app for a fresh code.

If new screenshots aren't showing up on your phone, make sure notifications are enabled for pixbeam in your device settings, and that both the desktop app and mobile app are signed in and paired to the same account.

pixbeam subscriptions are billed through the app stores. To manage, change, or cancel your subscription, use your device's store settings (App Store or Google Play), or contact us and we'll point you to the right place. Free trials are limited to one per account.

See our Privacy Policy for details on how your data is handled.